Complementary CXone applications. Contact-handling applications. Reference and how-to content for performance reporting.
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View all results. A leader in cloud-based contact center software, inContact adopted several BMC Digital Enterprise Management solutions to achieve increased server density, deferred spending, fast ROI, and greater performance efficiencies. These organizations rely on inContact for always-on availability and fast performance to deliver exceptional customer service experiences. To consistently deliver TrueSight , an AIOps platform that utilizes the latest advancements in machine learning and artificial intelligence, provides real-time monitoring and alerting to speed the detection of and response to impending issues. The BMC solutions provide visibility into spikes or abnormalities, uncovering potential issues and enabling rapid response that keeps performance at SLA-mandated levels. Main Menu Featured Products. FootPrints Careers. Let us know how we can help. General inquiries and locations Contact Us.
NICE inContact [email protected] free for 60 days to new customers
From bootstrapped startups to global enterprises, HelpDesk is suitable for all companies, regardless of their size or industry. Contact centers in small, medium, enterprise and government organizations use NICE inContact CXone to deliver exceptional customer experiences across all channels digital and voice. HelpDesk by LiveChat.
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